PLEASE READ BEFORE PROCEEDING!

      The majority of technical support questions can be answered by referring to the instruction sheets we included with your device. The SLS & XLS Cameras also have extensive video tutorials that we put on the tablet. Please check those references for the answer to your question first before contacting us. If the answer to your question is in those instructions, please don't be offended if we tell you the answer is in those references. We spent a lot of time creating them in an effort to cover just about any question that may come up.  If for some reason the answer is not in the instructions or tutorial, please fully fill out the form below & we will do our very best to assist you. We are always happy to help our customers but will not answer any questions unless all the required information in the form is filled out.  When explaining the issue please try to be as concise as possible. Please leave out anything not related to the problem you are experiencing. We are always happy to help our customers but will not answer any questions unless all the required information in the form is filled out. 

     If a product needs to be sent back for repair or reprogramming the customer is responsible for shipping the item to us & the return shipping, plus the cost of parts / labor . We will inform you of the cost once we assess the damage & repair that needs to be done. We will then contact you to get your OK before proceeding with the repair. If an SLS or XLS Tablet needs to be reprogramed, there is a flat fee of $100 plus shipping. We will then complete the repair & ship it back to you in a timely manner (usually within a couple of days of us receiving it). Our goal is for every one of our customers to have a great experience with our products. 

Thank you,

Marissa & Todd

Relatively Paranormal Equipment.